Best Rate Guarantee

Feel confident knowing that you will always get the best available rate at any of The Sutton Place Hotels. If at the time of booking you find a lower published rate on, or any competing website, simply follow the instructions below to submit a Best Rate Guarantee Claim. Providing the claim meets our terms and conditions, we will honor the lower rate and you will also receive an additional 10% discount or 500 RSVP Rewards points. Guaranteed.

W2D 2 Queens Full Room Waterview The Sutton Place Hotels

It’s now easier than ever with our online claim form!

  • Simply book your room on our website.
  • Complete our Best Rates Guaranteed form below within 1 hour of booking your room at
  • One of our representatives will evaluate your claim to ensure it meets our Terms & Conditions.
  • Within 72 hours, our representative will contact you with the status of your claim. Should your claim be valid, we will update your current reservation.

Best Rates Guaranteed: Terms & Conditions

The Sutton Place Hotel Group guarantees that The Sutton Place Hotels’ website will have the best room rate compared to any other competing website. For a claim to be valid under this Best Rates Guaranteed, it must satisfy all of the terms and conditions herein (the “Terms and Conditions”) and be submitted in compliance with the claims processing procedures set forth below.